My father is visually handicapped, from retinitis pigmentosa, a degenerative disease that began to take away his sight when he was a teenager. When I heard about Tiger’s support for the visually impaired through VoiceOver, I got pretty excited. Not only because it was another opportunity to get my dad on some pretty cool software, but also because he hadn’t been really able to take advantage of the Internet on the PC, other than email. The Net’s been a transformative technology for me, and he will easily soak up the tools out there.
We are using an iMac 1.8 Ghz G5 as the learning environment (Thanks, Mom!). There’s no perceptible system slowdown running Voiceover w/the other applications, to my surprise. Very nice.
To start, I pasted the VO help files into emails so my Dad could read them in his PC-based screen reader. This was NOT a huge help. There are so many commands, he’s going to have to spend some time learning all of them. Thankfully, he’s got an incredible memory.
To prep the Mac for a visually handicapped user, you should do a couple things. a. Create a user for them. This serves as a “sandbox” where they can have their own environment to use b. Install Quicksilver and any plug-ins you want (use menu interface, as it gets out of the way). Even if you’re not visually handicapped, install Quicksilver. It’s incredible.
We chose to start small today – learn how to switch users, so we don’t disturb my mom’s environment, and then launch and work with a couple of apps. Time’s limited, so we’ll get more in depth on apps on another day. The workflow is something like this: Command-Space to activate Quicksilver, (Spotlight is moved to option-space, as I use qs about 30x more than sl) dad enter. This switches to user dad, and he then types in the password. Command-F5’s to activate VoiceOver, and command-space Saf to run safari. Navigating web pages is going to take some training. It seems that a great number of sites aren’t Section 508 compliant. I’m not very fond of using command-option arrow to move around the different parts of the screen, but key-comboing is something he’s used to.
A few lessons in today’s session with Dad. a. Apple is in desperate need of a voice based tutorial. This should teach a user how to get around the basic OS X applications on OS X, including Mail, Safari, and (gasp!) Office. There’s no way anyone can get around this thing without substantial help. Even sighted, I’m not picking this up super-quickly. b. Office does not appear to be VoiceOver friendly, and neither is Pages. I’ll have to investigate this further c. Quicksilver makes Voiceover 10x more usable.
I was told that Apple had a blind person in QA, testing Voiceover for over a year. What’s more, he was using the 12” Powerbook, with the lcd removed, making it the lightest Apple laptop ever built.